ࡱ> FHCDE#` /bjbj )W$S" " " " " " " d bLL lL4"$hfT-" k&*"kk" " L===k" " =k==" " I oPeb0` I" I>N=>>>X>>>kkkk **G]" **] " " " " " "   Business Planning Assessment Task Cover Sheet Students Name:Employer: Please complete and check all shaded sections before mailing to the College. Make sure this cover sheet is securely attached to your Assessment Task. Please (() the type of submission (Full Submission Partial Submission Resubmission Course You Are Enrolled in (() CIV in Business AdministrationBSBCMN405ABSBADM407ACIV in Customer ContactICTCC410AICTCC470ACIV in Financial ServicesFNSACCT403AFNSICORG401ACIV in Frontline ManagementBSBFLM405BBSBFLM406BDip in Frontline ManagementBSBFLM505BBSBFLM506BCIV in Retail ManagementWRRPL1BBSBFLM405B & BSBFLM406B Participant Declaration: I declare that the material contained in this Assessment Task is my own work. XStudents Signature: / / Supervisors Declaration: I verify that the material provided in the attached Assessment Task is the original work of the participant. XSupervisors Signature: Supervisors Name:  / / College Use: Comments Code: Assessment Result: % Competent % Competence not yet demonstrated Part A-Part B-Part C-Part D-Part E-Part F- Assessed By: Signature:Assessed By: Name: / / Assessment Task Part A The Planning Function and Techniques Review Chapter 13 of the Management 3rd Edition textbook, by Kris Cole. Q1. Provide three examples of goals, objectives and targets for your work team or one that you know of. If necessary determine them yourself. GoalObjectiveTarget 1. 2. 3.  Q2. What are the six steps to planning: 1. 2. 3 4. 5. 6.  Q3. Using the simple planning format in Figure 13.4 write the work plan for your team for the next month. Q4. What is the difference between a business plan and an operational plan?         Q5. What are the 4 essential questions to answer in order to make a business plan? 1.  2.  3.  4.   Q6. What are the 4 steps to monitoring? 1.  2.  3.  4.   Q7. When would you take contingency action as the type of corrective action to use. Provide an example.           Q8. Review Reading 1: Business Planning Planning Techniques and select one planning method that you would prefer to work with and explain why and provide a situation of how it might be used.           Q9. Review Reading 2. Project Planning. In many ways planning projects is similar to operational planning, in other ways it is different. Identify 3 similarities and give examples.           Identify 3 differences and give examples               Assessment Task Part B Resource Request Proposal The manner in which you will be assessed for this module will be through the preparation and presentation of a Resource Request Proposal. Proposals to secure resources must be supported by clearly presented submissions describing realistic options, benefits, costs and outcomes. Your Resource Request Proposal can be about anything that is relevant to you, and preferably be a reasonable request that you can actually submit at work. Resource Requests may include: A new item of capital equipment Office equipment Computer or telecommunications equipment Safety equipment Additional staffing New Office / Centre / Branch Fit Out Stationery items in excess of normal requirements If you are still unable to determine a focus for your Request contact the College and we will provide you with a topic to use as the foundation to your Plan. In preparing your Resource Request Proposal review each of the following aspects and questions and ensure they are included in your Proposal. Remember address each of the following factors in your Proposal! Factor 1. Research Information and Consultation Review Reading 3: Analyse and Present Research Information Show the steps taken to research and analyse internal and external information Acknowledge people consulted and where you gathered information and opinions from. Factor 2. Identify and Budget for Resources Review Reading 4: Budgeting Incorporate a financial budget into your Plan that addresses the resources required and the costs and revenues involved Provide the budget in a spreadsheet format Provide a written justification / explanation of the budget Ensure your proposal shows alternatives and comparative costings for your proposal Factor 3. KPIs and targets to Be Measured Against Show how the success of the proposals approval could be measured in the future by determining the goals, KPIs or breakeven analysis Factor 4. Justified Recommendation Ensure that your final request is clear and fully justified Factor 5. Fits with the Business Units Plans Show how the request fits with the overall objectives of the Business Unit and how its approval will assist in the units achievement of its goals. Factor 6. Safety Considerations Review the Workplace Safety Module Show how the request will not create any safety concerns of if concerns will be created how they will be controlled Include a Risk Assessment Factor 7. People, Communication and Training Considerations Review Reading 5: Behavioural Aspects of Budgeting Show how the request will or wont impact the people in the unit and any training needs that will arise and how they will be met (include costs in your budget) Show how the introduction of the new resource and its affects will be communicated to all necessary stakeholders. Assessment Task Part C Monitoring an Operational Plan Cost Control The manner in which you will be assessed for this module will be by researching and preparing a Report that lists what the operational costs are for a particular function or cost centre AND why they might vary from budget from time to time. You also need to identify strategies to monitor and control those costs. Refer to Reading 6 How We Can Control Resource Costs at Work and use it as a guide for what is required. Readings 7 Action Plan for Budget Attainment will also assist in this exercise Assessment Task Part D Human Resources Review Chapter 20 Recruiting, selecting and Induction Employees of the Management 3rd Edition textbook, by Kris Cole. Research and identify how staffing needs are determined in your organisation and what is the process adopted to recruit, select and induct a new team member. Assessment Task Part E Monitoring a Operational Performance Review Reading 8 Monitoring Operation Performance 1. Identify 5 key performance factors for your business unit and identify how they are monitored. 2. For those 5 factors prepare a graph or in some other suitable manner show the trend or performance in this category for 5 periods. 3. For at least 2 of those factors create a financial report that shows the variance to budget of actual results for the 5 periods. 4. Explain why these factors varied from budget or were within budget requirements. Refer to your readings for possible factors and if necessary interview the necessary managers to obtain this information, Assessment Task Part F Implementing an Operational Plan Diploma Students You are required to prepare an Operational Plan. In preparing your operational plan review each of the following aspects and questions and ensure they are included in your Operational Plan. Your operational Plan can be about anything that is relevant to you. If you are unsure then some examples of Plans that can be submitted include: Implementation of a new business process Creation of a new section or regional division Addition of a new product line Re-engineering of an existing process Annual Business Plan and Budget Plans for a new Business Venture Subject areas may include: Outsourcing a function Safety Management Plans An Organisational Training Plan Sales Management Plan Distribution and Delivery Plan Plant Shut Down and Maintenance Plan New Office / Centre / Branch Plan If you are still unable to determine a focus for your Plan contact the College and we will provide you with a Case Study to use as the foundation to your Plan. Remember address each of the following factors in your Plan. Justification including evidence of research and analysis Planning of Resource needs Resource acquisition Financial Budget Identified Performance Measures / KPIs Assessment of threats and risks to plan achievement Identified contingency / alternative plans for identified Risks Spreadsheets and reports or other methods of recording performance and how variances are created Human Resource implementation issues      Australian College of Commerce and Management  FILENAME Business Planning Assessment Tasks Cole Edn3 v9-05.doc Page  PAGE 1 of  NUMPAGES 11 Please mail this Assessment Task to: Australian College of Commerce and Management Locked Bag 8804, Wollongong NSW 2500  Business Planning v9-05 Australian College of Commerce and Management Page  PAGE 3 of  NUMPAGES 11  Australian College of Commerce and Management Page  PAGE 9 of  NUMPAGES 9  FILENAME Business Planning Assessment Tasks Cole Edn3 v9-05.doc 123<LMN   . ƾ|m|dU|KAKh>h'85aJhQwbh'85aJ jhh'85CJaJh'85CJaJ jh2h'85CJaJh2h'85CJaJh2h'8CJaJhh'8CJaJhh'8CJaJh]h'85CJaJh'85CJaJh'8CJaJhKh'85CJ aJ hlh'85CJ aJ h'85CJ aJ hh'85CJaJh'85CJaJh'823ZQ^gd'84$d%d&d'd-D @&M NOPQ^gdK4$d%d&d'd-D @&M NOPQ^gd'86$$d%d&d'd-D M NOPQ^a$gd'8gd'8W-/3<BLMNGBgd'8kd$$Ifl0t"  t0"644 l` apytM$If^gd'8l  0 = > ? ^ H??^gd'8zkd$$Ifl0#p t0p#644 la$ & F% $@$$$If^$`$gd'8l$If^gd'8l. 0 3 < = > ? 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