ࡱ> nklmoUq` bjbjqPqP *::KD))22222T22Dil((Xl`8}hhhhhhh$jhmh92vz"h22h,) ) ) B22}h) }h) ) AZ22KL6 a p[f\H)bTi<Di!]mmXmam2a@b) tf_hh dDi2 |<|<dW2|<|<222222222  Certificate IV Ensure a Safe Workplace Assessment Task Cover Sheet Students Name:Employer: Please complete and check all shaded sections before mailing to the College. Make sure this cover sheet is securely attached to your Assessment Task. Please (() the type of submission (Full Submission Partial Submission Resubmission Course You Are Enrolled in (() Business / AdministrationBSBCMN411AFrontline Management / HRBSBCMN411ACustomer ContactICTCC100A ICTCC411AFinancial ServicesFNSICGEN304AMarketing / Bus DevelopmentBSBCMN411ARetail WRRLP3B WRRLP1B WRRM2BRetail ManagementWRRO3B Participant Declaration: I declare that the material contained in this Assessment Task is my own work. XStudents Signature: / / Supervisors Declaration: I verify that the material provided in the attached Assessment Task is the original work of the participant. XSupervisors Signature: Supervisors Name:  / /Supervisors to Review and Sign Q5 College Use: Comments Code: Assessment Result: % Competent % Competence not yet demonstrated Part A (exempt if completed Cert 3)Part B (exempt if completed Cert 3)Part C (exempt if completed Cert 3)Part D (exempt if completed Cert 3)Part E (exempt if completed Cert 3)Part FPart G Assessed By: Signature:Assessed By: Name: / / Assessment Task Part A The OHS Legal Environment Refer to Sections 1 - 3 of the workbook to assist you with answering this part.  Q1. Identify which safety legislation applies in your state: State: ________ Legislation: Q2. Your EMPLOYER must exercise their duty of care. Please give 2 examples of how they can do this and in your own words give a real life example of what this means. 1.     2.     Q3. Employees must co-operate with employers efforts to comply with safety legislation and employees must NOT: _____________________________ things provided for the health, safety or welfare of persons at work; and _____________________________ a serious risk to the health and safety of a person at work. Q4. List one thing that you can do as an employee to support the safety commitment?       Assessment Task Part B Risk Identification and Assessment Refer to Section 4 of the workbook to assist you with answering this part.  Q5. Identify three workplace hazards in your workplace; document how you identified them; and determine the risks they pose. Discuss your findings with your workplace supervisor and have them sign off your list. You have options about which format you apply: Use the table following; or Use and attach your workplace Inspection and Risk Assessment documents Hazards (Problem)Risks (Harm)How you Identified the hazardEgs Manual Handling heavy boxes are stored up highMuscle strain Back injuriesI lifted a box and realised how heavy it wasErgonomics staff slouch when at their computersWrist strain Back problemsObservation     Supervisors Verification The employee has discussed their findings with me. XSupervisors Signature: Supervisors Name:  / / Q6. Why is using personal protective equipment the last resort to control hazards?     Q7. What are the roles of employees in risk management?     Assessment Task Part C Organisational Policies and Procedures Refer to Section 5 of the workbook and conduct workplace research to assist you with answering this part.  Q8. Find your employers Safety Policy. a) Where did you find it?  b) Summarise what it says:    Q9. Identify two procedures that have been put in place at your worksite to ensure a safe workplace. 1.  2.  Q10. What formal or informal process/es are in place at your workplace to consult with staff about safety matters? Formal processes may include Committees or Safety Representatives, while informal processes may include discussion at team meetings, posters and suggestion boxes.     Assessment Task Part D Specific Workplace Hazards Refer to Section 6 of the workbook and conduct workplace research to assist you with answering this part.  Q11. If you have a seated workstation, determine whether you are complying with the 6 steps listed and complete the following checklist. If standing see the next page  Adjust the height of the chair and / or work surface so your forearms are parallel with the floor and your wrists are straight. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Adjust the seat tilt so that you are comfortable when using the keyboard. Usually this will be close to the horizontal but tilted slightly forwards. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   You should be able to maintain your proper arm position and place your feet flat on the floor. Avoid pressure along the underside of your thigh near the knee and the backside of your lower leg. Use a footrest if the chair is too high for your feet to rest firmly on the floor. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Position the backrest so that your lower back is supported comfortably while you sit at your workstation. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Adopt a relaxed, upright working posture. Avoid slouching forward or leaning far backward. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Place frequently used work materials within easy reach, so that there is no unnecessary twisting of any part of the body. Place the document holder close to the monitor screen in the position that causes the least twisting or inclination of the head. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   STANDING WORKSTATIONS: Note: If you have a standing workstation, the same general principles apply. Complete this Checklist: Ideally your forearms are parallel to any work bench or counter; ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Adopt a relaxed, upright working posture, avoid slouching; ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Place frequently used work materials within easy reach, so that there is no unnecessary twisting of any part of the body. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Q12. Identify a manual handling hazard in your workplace, and identify how the risk can be reduced.     Answer these Scenarios: Q13. Your name is Dorota and you have just started work as a sales rep for Office Electronics. You have been with the company for six weeks now and this is your first job out of school. Office Electronics is a small family owned company providing a range of electrical goods through various distributors. You have a small head office with nine other staff members. The office has a variety of office computer workstations, a fax machine, photocopier and printer. The entrance to the office kitchen is next to where the printer, fax and photocopier are located. It is not really a wide area, but you notice all the staff use it as a social area when they are getting tea and coffee. Often you see staff place their cups of coffee on the printer or copier when they are talking. Spills do occur, and with wooden floorboards, it can get quite slippery at times. The layout of the office means that the computer power cords lie on the desk near the laptop computers. These are then plugged straight into extension cords. As part of your job, you sit at your desk for long periods entering data and making calls. You are finding that you are fidgeting in your seat more that normal, something that has been commented on by Zoran your co-worker. Lately you have found yourself going home with headaches and a stiff neck. Also, you find it hard to find a chair in the office you can comfortably use, given your above average height. As you are only new at work you are not sure who to raise your safety concerns with, or how they will respond. Michelle the Office Manager seems friendly, but she is also extremely sales and cost focussed, so youre just not sure. Q13 a) List 5 safety problems you can identify 1.  2.  3.  4.  5.  Q13 b) If you worked in that environment what steps would you take to minimise the risks           Q13 c) What process do you recommend to be taken to implement a system at that workplace for identifying and reporting hazards to their supervisor?           Q14. Your name is Amit. You have just started work for G.I Read and Co. It is a middle sized firm dedicated to selling childrens books. Your job role is as a general assistant, which means that you are a bit of a jack of all trades. You carry out the following duties: Mail Room sorting, delivery and despatch of mail Relief Reception answering the phone etc while the main receptionist is on breaks IT Department help set up machines and to fetch / carry for them General Duties little jobs set daily by your supervisor Normally you have a very busy day, with a number of jobs keeping you moving around the company. At various times, you have been asked to carry around computers that the technicians have been working on. Carrying computers can be risky; you remember last week when you tripped over some of the old computer cords on the floor. Luckily you werent hurt as Anup (who was working on an open computer) caught you just in time. The company is located in an old two-storey building; it has two sets of stairs near the front of the building. You, however, prefer to use the fire stairs at the back of the building. These stairs connect the mailroom on the ground floor and the IT Department on the first floor. Using the stairs saves you having to walk all the way to the front of the building. You have noticed that other staff members have used parts of these stairs as a storage area. While it can be a tight squeeze, you can still get IT equipment and parcels past the storage boxes. To make life easier, you have even used one of the boxes to prop the doors open. As you were going up the fire stairs on Wednesday you met Leonie the office safety representative walking down. She said hello and then told you confidentially... We shouldnt really be using these stairs at all, she then continued walking. After she had left, you remembered that you should have asked her about fire drills and other safety matters. You remember parts of her ten minute talk on your first day about safety, but it really didnt sink in. Yesterday you overheard a conversation between Anup and Jaye. They were talking about the fact that they had never had a fire drill in the entire time they had worked here. In fact even though it will soon be three months that you have worked for G I Read, and apart from that initial ten minute talk, you dont recall anyone talking to you about safety at all. Q14 a) If this was you, what steps can you take to learn about the safety hazards and safety procedures at that workplace?       Q14 b) What steps can you take to encourage other staff to be more safety conscious?      Q14 c) What advice would you give to the safety rep to make people more focussed on safety matters?        Q14 d) What housekeeping rules would you put into place to prevent safety problems and also improve storage systems, and prevent equipment damage?        Assessment Task Part E Emergency Procedures Refer to Section 7 of the workbook and conduct workplace research to assist you with answering this part.  Q15. Document the First Aid and Accident Reporting Procedures in your work site, answering the following questions. a) Location of the First Aid Room (if applicable)  b) Location of nearest First Aid Kit to you  c) The nearest First Aid Officer to you  d) Where do you get Accident Report forms / Register or Injury forms?  e) Who do you give these forms to?  Q16. Document the Fire and Evacuation Procedures in your work site, answering the following questions. a) How alarms are raised:  b) Where are the nearest emergency exits from where you sit? Draw a sketch: c) Explain the process of evacuation:     d) Who is your Floor Warden and colour hat do they wear to identify themselves?  e) Where is your evacuation meeting point?  f) How is it found out if anyone is missing?    g) How is the all-clear given so you know you can return to work?   Q17. Identify at least one other emergency / safety procedure that is necessary at your workplace. Some options include: Bomb threat procedures Chemical Spills Needle-stick injuries Personal Hygiene (particularly for food handling job roles) Robbery Disposal of hazardous materials Write a page showing: How you found out what the procedures are What they require you to do. Note: If you are attaching print outs of your organisations procedures in answer to these questions, please ensure you highlight and clearly label the sections that answer the points required above. This shows that you have read and understand these documents. Q17. a) Emergency Procedure:  Q17. b) How you found out what the emergency procedures are     Q17. c) What they require you to do              Assessment Task Part F- Risk Assessment Review Section 4 in the Workbook Risk Assessment and the Risk Assessment steps in Hazpak (at the back of your Workbook) and conduct workplace research to assist you with answering this part.  Q18. Identify the system used to report hazards in the area that you manage or work in. Ensure that you cover: The way concerns or hazards are reported To whom they are reported What then happens about the hazard How the person who reported it is advised of the outcome If there isnt a system to report and manage hazards, describe what you think would be a good system to introduce.       Q19. Using Hazpak work out the Risk Priority (1-6) for the following scenarios: a) trip hazard Consequences = serious injuryLikelihood = very likelyRating =  b) electrocution Consequences = deathLikelihood = very unlikelyRating =  c) Manual handling back injury Consequences = serious injuryLikelihood = likelyRating =  Q20. Conduct a Workplace Safety Inspection (or use the items identified in Q5) and complete a Risk Assessment of your Workplace based on the earlier activity in section 4.3.3 in the Workbook. Show at least 6 identified hazards from your workplace. You have options about which format you apply: Use the format on the following page; or Use Hazpak; or Use your workplace Inspection and Risk Assessment documents Identify the way you would action the hazard based on the Hierarchy of Controls, and the new Risk Rating if those controls are implemented. Use the following table as a guide to the details required. Example of Risk Assessment Format: Hazards (Problem) & Risks (Harm)Consequences & LikelihoodPriority / Risk Assessment RatingControl (Solution)New Risk Rating if Implement ControlsManual Handling causing Muscle strainConsequences: 3 days off work Likelihood: very likely (past experience tells us this)2Eliminate the hazard: Change work practices by increasing length of hose to eliminate the need to lift pumpConsequences: muscle strain causing 3 days off Likelihood: now very unlikely as stays on truck New Rating = 5Noise causing hearing lossConsequences: permanent disability Likelihood: likely (based on on-going exposure)1Eliminate the hazard: Change work practices by increasing length of hose to reduce the noise level inside the toilet block PPE: wear ear plugsConsequences: permanent hearing damage Likelihood: now very unlikely as stays on truck and wear PPE New Rating = 3 Assessment Task Part G Managing a Safe Work Environment Conduct workplace research to assist you with answering this part.  Q21. Identify how you can improve First Aid procedures at your work place, or the facilities provided, or the knowledge of staff about them.           Q22. Identify how you can improve the Fire Evacuation procedures at your work place to minimise risk, or the knowledge of staff about them, or increasing their participation in identifying improvements.            Q23. Create a small presentation or handout that you can use to train staff / refresh staff knowledge on a safety issue specific to your workplace. Attach or save to CD your presentation labelled Q23_yourname Q24. Design a new one page staff induction checklist covering the safety issues and procedures that would need to be covered in your work area with new staff. If your workplace has an Induction Checklist add / identify any specific hazards that relate to your work area. Attach this as part of your assessment task labelled Q24. Q25. Obtain your organisations Safety Policy and write a short page summary of examples of how the policy is implemented. If your organisation does not have a policy draft one and submit this as part of your Assessment Task.                 Q26. Identify 1 way that staff consultation and participation about safety can be improved in your workplace. Explain how you would implement your suggestion.                 Q27. Identify three employees within your work area, and identify their safety training needs. EmployeeSafety Training Need      Q28. Design a small training handout or Power Point presentation that you could use as part of a 5 minute staff training session in your workplace. It must cover one of the specific risks listed in section 6 of the workbook and apply to your workplace. Print it out (or save it to disk) and enclose it as Q28. Q29. How you can monitor and manage the stress levels of your staff.             Q30. Write short 1 2 page report that identifies three new things you have learnt about workplace safety. Also identify at least three changes you would make to your organisations OH&S policies or procedures to make them more effective. Ensure you justify your recommendations, and where appropriate show the costs and effort involved to implement them; and how you would measure their success. Refer to the College Report Writing Guide for assistance with structuring your report. Attach your report as Q30.     Please mail this Assessment Task to: Australian College of Commerce and Management Locked Bag 8804, Wollongong NSW 2500  Australian College of Commerce and Management  FILENAME Safety Assessment Tasks Cert IV v10-06 Page  PAGE 1 of  NUMPAGES 20  Australian College of Commerce and Management Page *,HIJKTdef   ! 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