ࡱ> !` pbjbj\\ *>> nT T 88888x1x1x1p2<3,lt6t6>7>7>7:>F;d;4!######$ThNG98}?99"}?}?G88>7>7,GGG}?8>78>7!G}?!GGu88|D+ >7h6 S(x1A5LͤT < -Cl  88;<G= >q;;;GGGX;;;}?}?}?}? P)P)4D|P)P)4888888  Diploma Ensure a Safe Workplace Assessment Task Cover Sheet Students Name:Employer: Please complete and check all shaded sections before mailing to the College. Make sure this cover sheet is securely attached to your Assessment Task. Please (() the type of submission (Full Submission Partial Submission Resubmission Course You Are Enrolled in (() Frontline ManagementBSBMGT505ABusinessBSBMGT505A Participant Declaration: I declare that the material contained in this Assessment Task is my own work. XStudents Signature: / / Supervisors Declaration: I verify that the material provided in the attached Assessment Task is the original work of the participant. XSupervisors Signature: Supervisors Name:  / / College Use: Comments Code: Assessment Result: % Competent % Competence not yet demonstrated Part A (exempt if CIV completed)Part B (exempt if CIV completed)Part C (exempt if CIV completed)Part D (exempt if CIV completed)Part E (exempt if CIV completed)Part F (exempt if CIV completed)Part G (exempt if CIV completed)Part H Assessed By: Signature:Assessed By: Name: / / Assessment Task Part A The OHS Legal Environment Refer to Sections 1 - 3 of the workbook to assist you with answering this part.  Assessment Task Part A The OHS Legal Environment Refer to Sections 1 - 3 of the workbook to assist you with answering this part.  Q1. Identify which safety legislation applies in your state: State: ________ Legislation: Q2. Your EMPLOYER must exercise their duty of care. Please give 2 examples of how they can do this and in your own words give a real life example of what this means. 1.     2.     Q3. Employees must co-operate with employers efforts to comply with safety legislation and employees must NOT: _____________________________ things provided for the health, safety or welfare of persons at work; and _____________________________ a serious risk to the health and safety of a person at work. Q4. List one thing that you can do as an employee to support the safety commitment?       Assessment Task Part B Risk Identification and Assessment Refer to Section 4 of the workbook to assist you with answering this part.  Q5. Identify three workplace hazards in your workplace; document how you identified them; and determine the risks they pose. Discuss your findings with your workplace supervisor and have them sign off your list. You have options about which format you apply: Use the table following; or Use and attach your workplace Inspection and Risk Assessment documents Hazards (Problem)Risks (Harm)How you Identified the hazardEgs Manual Handling heavy boxes are stored up highMuscle strain Back injuriesI lifted a box and realised how heavy it wasErgonomics staff slouch when at their computersWrist strain Back problemsObservation     Supervisors Verification The employee has discussed their findings with me. XSupervisors Signature: Supervisors Name:  / / Q6. Why is using personal protective equipment the last resort to control hazards?     Q7. What are the roles of employees in risk management?     Assessment Task Part C Organisational Policies and Procedures Refer to Section 5 of the workbook and conduct workplace research to assist you with answering this part.  Q8. Find your employers Safety Policy. a) Where did you find it?  b) Summarise what it says:    Q9. Identify two procedures that have been put in place at your worksite to ensure a safe workplace. 1.  2.  Q10. What formal or informal process/es are in place at your workplace to consult with staff about safety matters? Formal processes may include Committees or Safety Representatives, while informal processes may include discussion at team meetings, posters and suggestion boxes.     Assessment Task Part D Specific Workplace Hazards Refer to Section 6 of the workbook and conduct workplace research to assist you with answering this part.  Q11. If you have a seated workstation, determine whether you are complying with the 6 steps listed and complete the following checklist. If standing see the next page  Adjust the height of the chair and / or work surface so your forearms are parallel with the floor and your wrists are straight. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Adjust the seat tilt so that you are comfortable when using the keyboard. Usually this will be close to the horizontal but tilted slightly forwards. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   You should be able to maintain your proper arm position and place your feet flat on the floor. Avoid pressure along the underside of your thigh near the knee and the backside of your lower leg. Use a footrest if the chair is too high for your feet to rest firmly on the floor. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Position the backrest so that your lower back is supported comfortably while you sit at your workstation. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Adopt a relaxed, upright working posture. Avoid slouching forward or leaning far backward. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Place frequently used work materials within easy reach, so that there is no unnecessary twisting of any part of the body. Place the document holder close to the monitor screen in the position that causes the least twisting or inclination of the head. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   STANDING WORKSTATIONS: Note: If you have a standing workstation, the same general principles apply. Complete this Checklist: Ideally your forearms are parallel to any work bench or counter; ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Adopt a relaxed, upright working posture, avoid slouching; ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Place frequently used work materials within easy reach, so that there is no unnecessary twisting of any part of the body. ( Yes this is correct ( No I need to adjust this Adjustments to be made:   Q12. Identify a manual handling hazard in your workplace, and identify how the risk can be reduced.     Answer these Scenarios: Q13. Your name is Dorota and you have just started work as a sales rep for Office Electronics. You have been with the company for six weeks now and this is your first job out of school. Office Electronics is a small family owned company providing a range of electrical goods through various distributors. You have a small head office with nine other staff members. The office has a variety of office computer workstations, a fax machine, photocopier and printer. The entrance to the office kitchen is next to where the printer, fax and photocopier are located. It is not really a wide area, but you notice all the staff use it as a social area when they are getting tea and coffee. Often you see staff place their cups of coffee on the printer or copier when they are talking. Spills do occur, and with wooden floorboards, it can get quite slippery at times. The layout of the office means that the computer power cords lie on the desk near the laptop computers. These are then plugged straight into extension cords. As part of your job, you sit at your desk for long periods entering data and making calls. You are finding that you are fidgeting in your seat more that normal, something that has been commented on by Zoran your co-worker. Lately you have found yourself going home with headaches and a stiff neck. Also, you find it hard to find a chair in the office you can comfortably use, given your above average height. As you are only new at work you are not sure who to raise your safety concerns with, or how they will respond. Michelle the Office Manager seems friendly, but she is also extremely sales and cost focussed, so youre just not sure. Q13 a) List 5 safety problems you can identify 1.  2.  3.  4.  5.  Q13 b) If you worked in that environment what steps would you take to minimise the risks           Q13 c) What process do you recommend to be taken to implement a system at that workplace for identifying and reporting hazards to their supervisor?           Q14. Your name is Amit. You have just started work for G.I Read and Co. It is a middle sized firm dedicated to selling childrens books. Your job role is as a general assistant, which means that you are a bit of a jack of all trades. You carry out the following duties: Mail Room sorting, delivery and despatch of mail Relief Reception answering the phone etc while the main receptionist is on breaks IT Department help set up machines and to fetch / carry for them General Duties little jobs set daily by your supervisor Normally you have a very busy day, with a number of jobs keeping you moving around the company. At various times, you have been asked to carry around computers that the technicians have been working on. Carrying computers can be risky; you remember last week when you tripped over some of the old computer cords on the floor. Luckily you werent hurt as Anup (who was working on an open computer) caught you just in time. The company is located in an old two-storey building; it has two sets of stairs near the front of the building. You, however, prefer to use the fire stairs at the back of the building. These stairs connect the mailroom on the ground floor and the IT Department on the first floor. Using the stairs saves you having to walk all the way to the front of the building. You have noticed that other staff members have used parts of these stairs as a storage area. While it can be a tight squeeze, you can still get IT equipment and parcels past the storage boxes. To make life easier, you have even used one of the boxes to prop the doors open. As you were going up the fire stairs on Wednesday you met Leonie the office safety representative walking down. She said hello and then told you confidentially... We shouldnt really be using these stairs at all, she then continued walking. After she had left, you remembered that you should have asked her about fire drills and other safety matters. You remember parts of her ten minute talk on your first day about safety, but it really didnt sink in. Yesterday you overheard a conversation between Anup and Jaye. They were talking about the fact that they had never had a fire drill in the entire time they had worked here. In fact even though it will soon be three months that you have worked for G I Read, and apart from that initial ten minute talk, you dont recall anyone talking to you about safety at all. Q14 a) If this was you, what steps can you take to learn about the safety hazards and safety procedures at that workplace?       Q14 b) What steps can you take to encourage other staff to be more safety conscious?      Q14 c) What advice would you give to the safety rep to make people more focussed on safety matters?        Q14 d) What housekeeping rules would you put into place to prevent safety problems and also improve storage systems, and prevent equipment damage?        Assessment Task Part E Emergency Procedures Refer to Section 7 of the workbook and conduct workplace research to assist you with answering this part.  Q15. Document the First Aid and Accident Reporting Procedures in your work site, answering the following questions. a) Location of the First Aid Room (if applicable)  b) Location of nearest First Aid Kit to you  c) The nearest First Aid Officer to you  d) Where do you get Accident Report forms / Register or Injury forms?  e) Who do you give these forms to?  Q16. Document the Fire and Evacuation Procedures in your work site, answering the following questions. a) How alarms are raised:  b) Where are the nearest emergency exits from where you sit? Draw a sketch: c) Explain the process of evacuation:     d) Who is your Floor Warden and colour hat do they wear to identify themselves?  e) Where is your evacuation meeting point?  f) How is it found out if anyone is missing?    g) How is the all-clear given so you know you can return to work?   Q17. Identify at least one other emergency / safety procedure that is necessary at your workplace. Some options include: Bomb threat procedures Chemical Spills Needle-stick injuries Personal Hygiene (particularly for food handling job roles) Robbery Disposal of hazardous materials Write a page showing: How you found out what the procedures are What they require you to do. Note: If you are attaching print outs of your organisations procedures in answer to these questions, please ensure you highlight and clearly label the sections that answer the points required above. This shows that you have read and understand these documents. Q17. a) Emergency Procedure:  Q17. b) How you found out what the emergency procedures are     Q17. c) What they require you to do                              Assessment Task Part F Risk Assessment Review Section 4 in the Workbook Risk Assessment and the Risk Assessment steps in Hazpak (at the back of your Workbook) and conduct workplace research to assist you with answering this part.  Q18. Identify the system used to report hazards in the area that you manage or work in. Ensure that you cover: The way concerns or hazards are reported To whom they are reported What then happens about the hazard How the person who reported it is advised of the outcome If there isnt a system to report and manage hazards, describe what you think would be a good system to introduce.       Q19. Using Hazpak work out the Risk Priority (1-6) for the following scenarios: a) trip hazard Consequences = serious injuryLikelihood = very likelyRating =  b) electrocution Consequences = deathLikelihood = very unlikelyRating =  c) Manual handling back injury Consequences = serious injuryLikelihood = likelyRating =  Q20. Conduct a Workplace Safety Inspection (or use the items identified in Q5) and complete a Risk Assessment of your Workplace based on the earlier activity in section 4.3.3 in the Workbook. Show at least 6 identified hazards from your workplace. You have options about which format you apply: Use the format on the following page; or Use Hazpak; or Use your workplace Inspection and Risk Assessment documents Identify the way you would action the hazard based on the Hierarchy of Controls, and the new Risk Rating if those controls are implemented. Use the following table as a guide to the details required. Example of Risk Assessment Format: Hazards (Problem) & Risks (Harm)Consequences & LikelihoodPriority / Risk Assessment RatingControl (Solution)New Risk Rating if Implement ControlsManual Handling causing Muscle strainConsequences: 3 days off work Likelihood: very likely (past experience tells us this)2Eliminate the hazard: Change work practices by increasing length of hose to eliminate the need to lift pumpConsequences: muscle strain causing 3 days off Likelihood: now very unlikely as stays on truck New Rating = 5Noise causing hearing lossConsequences: permanent disability Likelihood: likely (based on on-going exposure)1Eliminate the hazard: Change work practices by increasing length of hose to reduce the noise level inside the toilet block PPE: wear ear plugsConsequences: permanent hearing damage Likelihood: now very unlikely as stays on truck and wear PPE New Rating = 3 Assessment Task Part G Managing a Safe Work Environment Conduct workplace research to assist you with answering this part.  Q21. Identify how you can improve First Aid procedures at your work place, or the facilities provided, or the knowledge of staff about them.           Q22. Identify how you can improve the Fire Evacuation procedures at your work place to minimise risk, or the knowledge of staff about them, or increasing their participation in identifying improvements.            Q23. Create a small presentation or handout that you can use to train staff / refresh staff knowledge on a safety issue specific to your workplace. Attach or save to CD your presentation labelled Q23_yourname Q24. Design a new one page staff induction checklist covering the safety issues and procedures that would need to be covered in your work area with new staff. If your workplace has an Induction Checklist add / identify any specific hazards that relate to your work area. Attach this as part of your assessment task labelled Q24. Q25. Obtain your organisations Safety Policy and write a short page summary of examples of how the policy is implemented. If your organisation does not have a policy draft one and submit this as part of your Assessment Task.                 Q26. Identify 1 way that staff consultation and participation about safety can be improved in your workplace. Explain how you would implement your suggestion.                 Q27. Identify three employees within your work area, and identify their safety training needs. EmployeeSafety Training Need      Q28. Design a small training handout or Power Point presentation that you could use as part of a 5 minute staff training session in your workplace. It must cover one of the specific risks listed in section 6 of the workbook and apply to your workplace. Print it out (or save it to disk) and enclose it as Q28. Q29. How you can monitor and manage the stress levels of your staff.             Q30. Write short 1 2 page report that identifies three new things you have learnt about workplace safety. Also identify at least three changes you would make to your organisations OH&S policies or procedures to make them more effective. Ensure you justify your recommendations, and where appropriate show the costs and effort involved to implement them; and how you would measure their success. Refer to the College Report Writing Guide for assistance with structuring your report. Attach your report as Q30. Assessment Task Part H Safety Management Plan  Q31. Complete the Following Case Study OR develop a real Safety Plan for your Workplace following the same guidelines. Note that there can be significant benefits from developing the Plan for your own workplace, but the choice to do the Case Study is yours! The Plan would typically be at least 6 pages in length, but in many cases longer. Note if you have already completed this Question as part of your Business Planning module you do NOT need to answer this question simply remind us that you completed this Question in the Business Planning module. If you have not yet done your Business Planning Module successful completion of this Question will exempt you from the Business Planning Project question. Case Study (Non-financial Operational Plan on Safety) You have been appointed the Team Leader at XYZ Company. Your manager has asked that the first thing you do is to fix the safety problems that have crept in around the place. Your first observations are that there are many issues that need actioning; and they all cant get done at once. Therefore your manager agrees that a good strategy would be for you to develop a Plan covering the next 12 months that identifies and lists all of the things you are going to have to action to address the safety issues you find. Attached is a summary of the safety problems you identified when you conducted a Risk Assessment and Safety Audit of the workplace. Part (i) In your Plan you need to Identify which issues need to get actioned first (and explain why). While you may be tempted to action each of the items solely based on their Risk Assessment be mindful that some items may help prevent future problems and some items might take a long time and so you may need to start early to get it all done in the 12 months. For each issue develop an action list of what steps need to be done to fix the problem. This will help you determine how long that issue will take for you to fix. For each action list item determine what staff and equipment requirements there are to action that issue. Cost these requirements so that you have clearly identified how much it will cost to put in the changes necessary IMPORTANT NOTE: You do not have to put in place these safety items you simply need to develop a Plan showing how you would! Once you have completed this stage go on with Part (ii). Risk Assessment for XYZ Company (Hazpak Risk Ratings 1 6 Used) Hazards (Problems Identified)Risks (Harm)PriorityReason for PriorityControl (Solutions To Be Implemented)Stairwell SlipperyBroken leg / injury from slipping on a step3There is continual staff usage of stairwell ; could cause serious injury, but falling instances are rareUse non-slip paint on stairwell, also non-slip strips on edging of steps advise staff of increased danger when it rains as stairs get wet from people walking in from outside procedures to action wet areas and get cleaned up quickly cover in new staff induction so new staff are aware of dangerChairs unsafe Backs Slip DownCould fall back off chair and cause spinal or neck injury5Medical Attentions could be required, regularly happens now no-one has fallen off the chair yetGet chairs checked regularly remove unsafe chairs from the environment replace chairs every 24 months system for staff to report faulty equipment chairs  Hazards (Problem)Risks (Harm)PriorityReason for PriorityControl (Solution)Manual HandlingMuscle strain Back injuries 3Regular handling of heavy equipment; likely sprain type injuriesUse a trolley to lift boxes Manual Handling Training and regular refreshers Weight limit rules to be put in place Reminder SignsNoise from factory when office doors openHearing loss 2Regular use of doorway allows lengthy exposure to office staff; and serious permanent hearing damage can occurDoor closing device Construct double door entry Issue ear Plugs for when office staff go to the factoryFurniture in the Way of an Exit of the Ground FloorUnable to exit in an emergency possible death1Medical attention could be required, high risk of death if evacuation not possibleRemove furniture to another location Train staff on evacuation procedures and walk ways Regular workplace inspections to be put into placePaper cuts from filingSmall cuts6Low dangerHave bandaids and antiseptic available Risk Audit for XYZ Company Process Required to Be In Place By Safety LegislationIn PlaceCommentsSafety Policy have a policy make it available to staffNot yetAn important issue to start changing peoples perceptions of the companies approach to safetyEvacuation ProceduresYesBut not known by staff No evacuation drill has occurred Some of the fire wardens have since left the companyFire Extinguishers in place maintained regularlyNoSome of the extinguishers have been stolen / lost No tags to show they have been inspected No training to staff on usageFirst Aid FacilitiesNoNo first aid kits on site No trained first aiders No procedures for staff to follow if they need first aid assistanceSafety TrainingNoNo training has been recorded as occurringSafety CommitteeYesBut has not met for 12 months and some members no longer work for the company Optional Hints For Getting Started: Identify which issues need to get actioned first (and explain why). While you may be tempted to action each of the items solely based on their Risk Assessment be mindful that some items may help prevent future problems and some items might take a long time and so you may need to start early to get it all done in the 12 months. Start this step by drawing up a list of ALL the things you need to do based on the Risk Assessment and Audit (and any other Safety Matters You Feel Need to Be Added). Then prioritise them start with High Medium and Low priorities For each issue develop an action list of what steps need to be done to fix the problem. This will help you determine how long that issue will take for you to fix. Then look at the High Priorities and for each one create a step by step list of what needs to happen, by who, and how long it will take to do. Make sure the steps are in order eg StepWho Has to DoTime To DoElapsed TimeImplement Safety Policy1. Get permission from CEO to draft oneMe1 hr over2 days2. Research sample policies for similar employersAssistant2 hrs over1 day3. Get advice from WorkCoverMe1 hr over1 day4. Draft PolicyMe4 hrs over2 days5. Present Policy to CEOMe hrs over1 day6. Allow time for changes if neededMe3 hours over5 days7. Get Policy copies loaded on company intranetIT Dept2 hours4 days7. Get Policy copies printed in poster formatoutsourced5 hours over10 days8. Advise staff by memo of policy (at same time as on intranet)Ops Mgr2 hours over1 day  For each action list item determine what staff and equipment requirements there are to action that issue. Eg Requirements for Policy Implementation: My Time = 12 hours over 25 days CEOs Time = Printers for Posters Use of Office PC and Printer by me Cost these requirements so that you have clearly identified how much it will cost to put in the changes necessary My Time = 12 hours over 25 days @ $15 ph = $180 CEOs Time @ $50 ph Printers for Posters = cost of $300 Use of Office PC and Printer by me = no sig cost Part (ii) In your Plan you need to Identify what processes you will put in place to determine if the Safety Measures you put in place are effective or not. Build these into your plan. Eg how you will record and measure accidents and near misses and then review the results; or how you will assess if staff are following new safety procedures Identify the range of situations that might occur that stop the effective implementation of your Plan. These may be internal weaknesses or outside threats. These may be issues such as lack of funds to implement safety plans; staff apathy at safety; or busy periods in the business that will limit time that people can spend implementing parts of the plan. Identify how you will respond to overcome three of the problems you have identified in f) above ie what is your contingency plan Eg What communication and training and supervision will be put in place to ensure safety procedures are being followed; or how you can achieve the plan with minimal expense. Identify the people issues that will impact on whether your Plan is successful or not. Detail how you will address these issues before they become problems Eg How to ensure staffing is adequate on days you want to run safety training; how to get staff involved in the safety committee     Please mail this Assessment Task to: Australian College of Commerce and Management Locked Bag 8804, Wollongong NSW 2500   FILENAME Safety Assessment Tasks Diploma v10-06.doc Australian College of Commerce and Management  PAGE 1  Australian College of Commerce and Management Page  PAGE 5 of  NUMPAGES 29  FILENAME Safety Assessment Tasks Cert III v10-06.doc  Australian College of Commerce and Management  FILENAME Safety Assessment Tasks Diploma v10-06.doc Page  PAGE 15 of  NUMPAGES 29  #?@ABK[\]    * + = ? 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