Commercial Agents in NSW must now meet the CAPI requirements.



Australian College delivers the Certificate 3 in Financial Services (Mercantile Agents) course required by CAPI.



The College can deliver the Mercantile Agents course as a New Worker Traineeship in NSW and ACT.



The College can deliver the Mercantile Agents course as an Existing Worker Traineeship in NSW , SA, Qld, and ACT.



Some government funding is available for CAPI courses through the Australian College.




The New NSW Licence Obligations for Mercantile Agents
CAPI Act
Course Delivery Options
Course Content: C3 in Financial Services (Mercantile Agents)
IMA Presentation
Trust Accounting Course
FAQs on CAPI


CAPI Act
 The Commercial Agents and Private Inquiry Agents Act NSW came into being in 2004. This law means that if you are a Mercantile Agent you must apply for an Operator licence in all licensable activities that you undertake: ie Process Serving, Debt Collection and Repossession of Goods.

To obtain your licence you must successfully complete the Certificate III in Financial Services (Mercantile Agents) qualification.


Course Delivery and Costs
 The Mercantile course can be delivered in a variety of flexible methods including:

  • Recognition of past work experience and prior learning
  • Course work by correspondence
  • On-line learning
  • Case Studies and
  • Recognition of current work skills

    The course can be accessed under government funded New and Existing Worker Traineeships for eligible staff. Partially funded courses may be available for business owners under the NSW Department of Educations Strategic Skills Program. Contact us to arrange an assessment of what funding you may be entitled to.



    Certificate III in Financial Services (Mercantile Agents)
     The College is offering a qualification structure that meets the CAPI legislation obligations for ALL Operator Licences. The programme would deliver streams that cover the units of competency required ie:
  • Core units for all licensee requirements
  • Debt Collection
  • Process Serving
  • Repossession of Goods

    Participants will be able to select any or all of these streams.

    Click here to download a Course Outline.


    IMA Conference Presentation
     The College was a proud sponsor of the Institute of Mercantile Agents annual conference in Sydney earlier this year.

    James and Lisa were asked to present to the conference on the topic of "Achieving Competency Based Qualifications". Contact the College to request a copy of the presentation.



    Master Licence Trust Accounting Course
     The College launched its Master Licence TRUST ACCOUNTING course at the Institute of Mercantile Agents annual conference in Sydney.

    Course Fees for this course are $750 (current as at 1 Sept 2007).For enrolment details and terms and conditions Click here.


    Click here to download a Course Outline.